School Catering
Summer Menu 2024
SchoolGrid Account
If you would like your child to have school meals, you will need a SchoolGrid account. Your school will provide us with your email address to activate an account. You will then receive an email from SchoolGrid, our software providers, with all of your necessary login details. By accessing SchoolGrid online you will be able to pre order meals, view recipes, allergens, ingredients and make payments.
Allergies
If you are having difficulties ticking the allergen information you need, please contact Customer Care and we will happily make arrangements to accommodate your child’s individual needs.
Payments
Direct Debit – This will be collected from your account on or around the 1st or the 15th of each month and will work in arrears for the meals you have taken the month before. To set this up please access your SchoolGrid account – [account] – [direct debit]. You will receive a statement two weeks before a payment is due stating the amount and the date the payment will be taken. We can not set up Direct Debits over the phone. If you prefer not to pay by Direct debit we ask that all accounts are kept in credit.
You can top your account up by:
- Online Card Payment – A card payment can be made online through your SchoolGrid account, please log on and select [Account] – [Pay by card] where on screen prompts will assist in taking payment.
- Telephone Card Payment – Our Customer Care team is available 8.00 am to 5.00 pm Monday to Friday to take a card payment for your account on 01942 707709. The minimum payment amount we can accept over the phone is £10.
Free Meals
If your child is in KS2, you may still be entitled to Free School Meals so please contact your local Authority to find out if you are eligible. Once a decision has been made, the local authority will inform the school and update your account to Free school meals.
Information Leaflets
Sandwiches
Children are welcome to bring in their own sandwiches. Please ensure that they use a non-breakable, clearly labelled sandwich box or lunch bag. We try to encourage children to bring a lunch that is nutritionally balanced. It should not include sweets or fizzy drinks.
Snacks
At Emmbrook Junior School we encourage our children to eat healthily. Through consultation with a number of parents the following healthy snacks are permitted in school:
- Portion of fresh fruit or veg
- Plain bread sticks
- Plain rice cakes
- Chunks of cheese
- Dried fruit with no additional coating
Children should not bring in nuts, seeds, high sugar or high fat items such as chocolate, crisps, cakes etc.
Contact Details
- Dolce is your catering provider.
If you have any questions, comments or suggestions regarding school meals, allergens, payments etc, please do not hesitate to contact Dolce Customer Care Monday to Friday 8am to 5pm, on 01942 707709 or by email to [email protected] we are always happy to hear from you.
- SchoolGrid is the Software provider we use.
If you experience any technical issues with access to SchoolGrid, please contact SchoolGrid technical support on 01506 300310 or by email to [email protected]